where boundaries dissolve

#12 Mobilizing People for Change

Episode Summary

Beat, a seasoned change manager, lecturer, and transformation consultant, joined Baloise to bring the growth strategy to life. His transformation program mobilized people behind change to develop a learning culture. His program grew the customer base by 50% over a few years.

Episode Notes

"I create my future, because I’m willing to learn and take risks" is the mindset of thriving employees. At Baloise, leaders struggled to inspire employees to adopt this mindset. The insurance company faced a dying clientele and desperately needed employees to take risk to acquire younger, high-risk customers. Beat shares how to change the culture to adopt a new growth strategy.

Key Take Aways:

#1 Identify change roadblocks: For people to shift into “I can create my future” mentality requires cultivating an understanding of where the company stands and addressing the underlying uncertainty. 

#2 Mobilize people for change: Change requires a bottom-up and top-down approach. The company's strongest influencers are inside the organization, tap into them to develop the change narrative to take people on a journey and move them past uncertainty. 

#3 Use story to bring strategy to life and inspire change: Fact-based presentations don't achieve buy-in, stories will, as they inspire people to interact with the strategy and change narrative. 

#4 Inspiring leaders are relatable: Sharing a personal experiences on overcoming obstacles related to the change allows leaders to break the glass ceiling between the ivory tower and the people. 

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Connect with 

 Beat on Linkedin:

 Me, Helena, on Linkedin or Instagram , or visit my website for more inspiring change stories

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Dear fellow change enthusiast,

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Thank you for tuning in,

Helena